If you’re unsure where you are, we provide a free Japanese level check. Get in touch with us and let us know how we can help you achieve your Japanese language target. Not sure about your Japanese level? Take our free Japanese language assessment test Start taking Japanese lessons and learn to speak fluently over the phone! In English, you might just end it with a simple, “Talk to you later” or, “Goodbye.” The case is entirely different.Įnding the phone call with friends can be done with a simple “See you later.”Īt work, you’ll use the more formal method: Japanese communication has different levels of honorifics. Of course, you’re not going to say “bye” when talking to your boss. You can use these phrases should this happen to you while on a phone call in Japanese: We all know how awkward it can be when you’re on a phone call with a bad connection. You can use the more formal version of that during a phone call where you need to place the caller on hold. You likely know the phrase chotto matte kudasai. The person you’ve forwarded the call to will say: Here’s a look at some other possible phone call situations, and the phrases that go along with them: Redirecting a Call in JapaneseĪt work, if the phone call needs to be forwarded to someone else, you can use: Thank you for your support, this is Coto Japanese Academy. In Japanese culture, you should always care to share your appreciation for someone’s work. In this last case, you can add いつも itsumo (“always”). You can use it as a very polite greeting when answering the phone or after taking knowledge of the caller’s identity. If it rings 3 or more times before you pick up, you should apologize for being late to answer: You should always try to answer the phone as soon as it rings. (Check out the full explanation of お疲れ様です here).Ĭultural note: speed is important when it comes to answering the phone in Japanese offices. This is Anita from Coto Language Academy. (Doh e-tash-shi-mosh- teh) Oyasuminasai (O-yah-su-min-a-sigh) Hai (Hi) Ei. Hello, this is Anita from Coto Japanese AcademyĪlternatively, when it comes to business phone etiquette - meaning when you’re receiving a call from your (not-so-close) colleague or client - there are other ways to give a good, clean introduction. (Ah-shee-tah) Kin (Kee-noh) Sukoshi (Skoh-shee) Mooshi Moshi (Mu-shee). As with everything else, you can upgrade your politeness level depending on your situation. You typically state your name and/or company name when answering the phone in this way. In this situation, はい (“yes”) is used as “Hello”. If you are receiving a professional phone call, you should not use moshi moshi. When Not to Use “Moshi Moshi” When Talking in Japanese I am sorry, I do not understand any of that. If you did not understand the explanation: Sumimasen, motto yukkuri hanashite kudasai.
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